Support

step 1

Go to your ‘homepage’ and click the ‘post publishing box’.

step 2

Paste the ‘URL’ that you need to embed and your link will be embedded automatically and a ‘preview’ of your embedded URL will be shown.

step 3

Click the ‘post’ button and your post with embedded URL will be uploaded to your feed.

How to create an account in Altruu ?

step 1

Go to altruu.com and click ‘Register’ button on the top right side of the page and you will be redirected to the ‘create account’ page.

step 2

Enter the ‘altruuname’, ‘email address’, ‘password’ and ‘confirm password’ fields.

step 3

Click ‘Let’s Altruu’ button to create an account and a confirmation message will be shown after successful registration of your account.

How to recover my forgotten password ?

step 1

Go to altruu.com and click ‘Login’ button on the top right side of the page. Now, click ‘forget-password’ link on the login page and you will be redirected to the ‘recover account’ page.

step 2

Enter your ‘email address’ and click ‘recover’ button and a confirmation message will be shown with a tick mark after successfully sending password reset link to your email address.

How to create a complete Altruu profile ?

step 1

Go to your ‘homepage’ and click the ‘dropdown’ menu on the right side of the header and then click ‘my profile’ option which will redirect to your profile page. Now, you can see that your profile is completed with 20% of your information by using the profile completion bar. To add information to your profile, click the ‘edit’ button below your profile name.

step 2

Now, you will be redirected to ‘general settings’ page. Add your ‘name’ and click the ‘save‘ button.

step 3

Now 40% of your profile is completed and you need to add the remaining information that have ‘plus’ mark in the profile completion bar. To add further information, go to the ‘settings’ page again by clicking the ‘edit’ button again and then go to the ‘profile settings’ menu by clicking the ‘profile’ icon in the ‘general settings’ page.

step 4

Add your ‘workplace’ in the ‘working at’ field and click the ‘save’ button and then move back to your profile.

step 5

Your profile is completed with 60% of your information. Now, go to ‘general settings’ page and add your ‘country’ and click the ‘save’ button. To check your profile completion status, move back to your profile again.

step 6

Now, your profile is completed with 80% of information. To complete your profile with 100% information, add your ‘location’ in the ‘profile settings’ page and then check back again in your ‘profile’ page. On 100% profile completion status, the ‘profile completion bar’ will disappear from your ‘profile’ page.

How to reset my activities by creating a Flat ID ?

step 1

Go to your ‘homepage’ and click the ‘dropdown’ menu on the right side of the header and then click ‘my profile’ option which will redirect to your ‘profile’ page.

step 2

Click on the ‘Flat ID’ and your ‘profile’ page will refresh.

step 3

Now, your activities are cleared and your profile name will be set as your avatar.

How to generate a Neural ID to protect my online presence ?

step 1

Go to your ‘homepage’ and click the ‘dropdown’ menu on the right side of the header and then click ‘my profile’ option which will redirect to your ‘profile’ page. Click the ‘edit’ button, to get into ‘general settings’ page.

step 2

Click the ‘Neural ID’ button and your ‘profile’ page will refresh.

step 3

Now, your online presence is protected and your altruuname will be set as your avatar.

How to create my own CodeX in Altruu ?

step 1

Go to your ‘homepage’ and click the ‘codex’ menu on the header which will redirect to the master codex space and then click ‘+’ button to create codex.

step 2

Enter ‘codex name’, ‘codex URL’, ‘codex category’ fields and choose the ‘codex type’, ‘codex range’ of your selection (optional) and enter codex description (optional) fields. Click the ‘create’ button once you are done.

step 3

After successful creation of codex, you will be redirected to your ‘codex profile’ page. To edit or change any information you have entered, click the ‘edit’ button.

step 4

After clicking ‘edit’ button, you will be redirected to the ‘codex settings’ page, where you can modify your general information and change avatar and cover of your codex.

How to create my own gang in Altruu ?

step 1

Go to your ‘homepage’ and click the ‘dropdown’ menu on the right side of the header and then click ‘create new gang’ option which will redirect to ‘create gang’ page.

step 2

Enter ‘gang name’, ‘gang URL’, ‘gang type’ and gang description (optional) fields and choose the ‘gang type’, ‘category’ of your selection (optional). Click the ‘create’ button once you are done.

step 3

After successful creation of gang, you will be redirected to your ‘gang profile’ page. To edit or change any information you have entered, click the ‘edit’ button.

step 4

After clicking ‘edit’ button, you will be redirected to the ‘general settings’ page of the gang, where you can modify your general information, privacy settings, avatar and cover, gang members, join requests of your gang.

How to create my own page in Altruu ?

step 1

Go to your ‘homepage’ and click the ‘dropdown’ menu on the right side of the header and then click ‘create new page’ option which will redirect to ‘create page’ page.

step 2

Enter ‘page name’, ‘page URL’, page description (optional) fields and choose the ‘page category’ of your selection (optional). Click the ‘create’ button once you are done.

step 3

After successful creation of page, you will be redirected to your ‘page profile’ page. To edit or change any information you have entered, click the ‘edit’ button.

step 4

After clicking ‘edit’ button, you will be redirected to the ‘general settings’ page of the created page, where you can modify your general information, page information, social links, avatar and cover, design, manage admins of your page.

How to destroy my information using wash-out ?

step 1

Go to the ‘post’ that you need to wash-out and click the ‘dropdown’ menu on the top right side of the post.

step 2

Click the ‘wash-out’ option from the ‘dropdown’ menu.

step 3

Your selected post will be deleted permanently.

step 4

A pop-up will open and ask confirmation to delete the post. Click the ‘delete’ button to delete your post completely.

How to create an album ?

step 1

Go to your ‘homepage’ and click the ‘my albums’ menu on the left side menu bar that redirects you to the ‘albums’ page and then click ‘create’ button which will redirect to ‘create album’ page. Enter ‘album name’ and select the pictures you want to create as an album.

step 2

Click the ‘upload’ button once you have selected the pictures and allow a moment to upload your pictures.

step 3

After successful uploading of your pictures, your album will be ready to be created.

step 4

Now, your album is created and all your pictures are added. You can add additional pictures to your album by clicking the ‘dropdown’ menu on the top right side of the album post and click ‘add photos’.

How to set a new home theme for Altruu ?

step 1

Go to your ‘homepage’ and click the ‘customization’ menu on the left side bar that redirects you to the ‘customization’ page.

step 2

Click the ‘hive design’ menu on the ‘customization’ page.

step 3

Select your favorite ‘home theme’ from the list. Let’s say, ‘blood red’.

step 4

Click the ‘save’ button once you have selected your ‘home theme’, which will show you a confirmation message after successfully saving your settings.

step 5

Go to your ‘homepage’ and your new ‘theme’ will be applied to your ‘homepage’.

step 6

Go back again to ‘hive design’ menu in the customization page and select a different ‘home theme’ like ‘sky blue’ and come back again to your ‘homepage’ and theme will be changed.

step 7

Go back again to ‘hive design’ menu in the customization page and select a different ‘home theme’ like ‘romantic violet’ and come back again to your ‘homepage’ and the theme will be changed.

How to change my profile background in Altruu ?

step 1

Go to your ‘homepage’ and click the ‘dropdown’ menu on the right side of the header and then click ‘settings’ option which will redirect to your ‘general settings’ page. Click the ‘design’ setting menu.

step 2

Click the ‘background’ picture uploading button to select the background picture from your device of your preference.

step 3

Click the ‘save’ button once you are done, which will show you a confirmation message after successfully saving your settings.

step 4

Go to your profile by clicking the ‘dropdown’ menu on the right side of the header and then click ‘my profile’ option which will redirect to your ‘profile’ page. Now, you have changed your profile background.

How to protect my entire identity using Ghost Blackout mode ?

step 1

Go to your ‘homepage’ and click the ‘dropdown’ menu on the right side of the header and then click ‘settings’ option which will redirect to your ‘general settings’ page. Navigate down on the page and you will see the ‘blackout mode’ which will be in ‘Altruu’ mode by default.

step 2

Select ‘ghost’ from the list of ‘blackout’ modes and click the ‘save’ button and go to your ‘profile’ page.

step 3

Now, your identity will be completely protected and a ‘ghost’ blackout mode icon will appear on your ‘profile’ page.

step 4

When other people visit your profile, they can’t see anything about you.

How to protect my profile using Shadow Blackout mode ?

step 1

step 2

Select ‘shadow’ from the list of ‘blackout’ modes and click the ‘save’ button and go to your ‘profile’ page.

step 3

Now, your profile will be protected and a ‘shadow’ blackout mode icon will appear on your ‘profile’ page.

step 4

When other people visit your profile, they can just see your public information like your name, avatar and cover pictures.

How to customize Altruu to my own taste ?

step 1

Go to your ‘homepage’ and click the ‘customization’ menu on the left side bar.

step 2

Now, you will be redirected to the ‘customization’ page. You can customize your homepage, profile page, header and menu bar of your choice. Click the ‘homepage customization’ menu.

step 3

You can enable whatever you need and disable that you do not.

step 4

Before customizing, your homepage will looks like a regular one.

step 5

Let’s say, if you do not need the feed switcher, post date, comment, you can disable it right away from the ‘homepage customization’ page. If you do not need buddies, notifications menus in the header, you can change it from the ‘header customization’ page.

step 6

If you want to have your post contents and like button alone, you can disable all the menus from the ‘homepage customization’ page except the two. If you want to have notifications, messages and header dropdown menus alone in the header, you can disable everything except them in the ‘header customization’ page.

How to switch my information format easily ?

step 1

Go to your ‘homepage’. Your ‘feed bar’ will provide you all formats of information by default.

step 2

To change your information format to ‘text’, click the ‘text filter’ button on the ‘feed bar’, which will filter your feed containing text.

step 3

If you want to have information with ‘pictures’, click the ‘picture filter’ button on the ‘feed bar’, which will filter your feed containing pictures.

step 4

To change your feed to ‘videos’, click the ‘video filter’ button on the ‘feed bar’, which filters your feed containing videos.

step 5

If you want to have information with ‘documents’, click the ‘document filter’ on the ‘feed bar’, which filters your feed containing documents.

step 6

You can change the information format in the codex profiles too, by enabling the required filter in the ‘feed bar’.

How to switch my feed to get popular contents from Altruu ?

step 1

Go to your ‘homepage’. Your ‘feed switcher’ will give you the ‘global feed’ by default.

step 2

To get popular contents in your feed, click the ‘feed switcher’ button and a ‘dropdown’ will appear below the ‘feed switcher’. Click the ‘popular’ feed button to get popular contents from Altruu instantly.

step 3

Now, your feed will switch from the ‘global feed’ to ‘popular’ feed filter.

How to switch feed to get yesterday's contents ?

step 1

Go to your ‘homepage’. Your ‘feed switcher’ will give you the ‘global feed’ by default.

step 2

To get yesterday’s contents in your feed, click the ‘feed switcher’ button and a ‘dropdown’ will appear below the ‘feed switcher’. Click the ‘rewind’ feed button.

step 3

Now, your feed will switch from the ‘global feed’ to ‘rewind’ feed filter and show you the yesterday’s contents.

How to switch feed to rewind time ?

step 1

Go to your ‘homepage’. Your ‘feed switcher’ will give you the ‘global feed’ by default.

step 2

You can get the contents before 3 hours, 6 hours, etc. by rewinding your feed time. Let’s say, if you want to get the contents before 6 hours, click the ‘feed switcher’ button and a ‘dropdown’ will appear below and then click the ‘before 6 hours’ feed button.

step 3

Now, your feed will switch from the ‘global feed’ to ‘before 6 hours’ feed filter and show you the contents before 6 hours.

How to get easy-to-read contents in Altruu ?

step 1

Go to your ‘homepage’. Your ‘feed switcher’ will give you the ‘global feed’ by default.

step 2

To get easy-to-read contents in your feed, click the ‘feed switcher’ button and a ‘dropdown will appear below the ‘feed switcher’. Click the ‘shorty’ feed button.

step 3

Now, your feed will switch from the ‘global feed’ to ‘shorty’ feed filter and show you the contents that are easy-to-read.

How to get detailed and descriptive information in Altruu ?

step 1

Go to your ‘homepage’. Your ‘feed switcher’ will give you the ‘global feed’ by default.

step 2

To get detailed and descriptive information in your feed, click the ‘feed switcher’ button and a ‘dropdown’ will appear below the ‘feed switcher’. Click the ‘illustrative’ feed button.

step 3

Now, your feed will switch from the ‘global feed’ to ‘illustrative’ feed filter and show you detailed and descriptive information.

How to get today's new feed in Altruu ?

step 1

Go to your ‘homepage’. Your ‘feed switcher’ will give you the ‘global feed’ by default.

step 2

To get today’s new contents in your feed, click the ‘feed switcher’ button and a ‘dropdown’ will appear below the ‘feed switcher’. Click the ‘today’ feed button.

step 3

Now, your feed will switch from the ‘global feed’ to ‘today’ feed filter and show you the today’s new feed.

How to view the trending information from Altruu discovery page ?

step 1

Go to the Altruu discovery page, where you can see the ‘trending codex’ section.

step 2

Here, you can check the latest trending information by clicking on the codex name of your wish. Let’s say, ‘Book Review’.

step 3

You will be redirected to the latest information posted on the chosen codex.

How to experience the open access services in Altruu ?

step 1

Go to altruu.com page, Altruu allows you to have an open access from the discovery page trending section.

step 2

Click any ‘trending codex’ to access the trending posts that redirects you to the ‘trending post’ view page. Let’s say ‘Book Review’.

step 3

Now, you can explore the information diet in the trending section openly.

step 4

You can also continue with logging into Altruu by clicking the explorer menu in the right side of the header.

How to get into protected access services in Altruu ?

Go to login page and enter the ‘credentials’ for your Altruu account to get into the protected access services of your account. You can also experience the Altruu by using the open access without registering and logging in.

How to add buddies in Altruu?

step 1

Go to your ‘profile’ page and click the ‘buddies’ menu. You can see your ‘buddies’ there.

step 2

Click the ‘buddies’ button to ‘add’ them to your buddies network.

step 3

Click the ‘follow’ button to follow your ‘favorite’ buddies.

How to access my followed gangs and codex from my profile ?

step 1

Go to your ‘profile’ page and click the ‘gangs’ menu where you will have the list of followed gangs and codex.

step 2

If you want to unfollow any codex or gang, click the ‘follow’ button again to unfollow them which will be shown by the color change of follow button.

How to search globally using explorer ?

step 1

Go to your ‘homepage’ and click the ‘explorer’ menu on the left side bar that opens the ‘explorer’ page and search for some ‘keywords’ in the keyword field.

step 2

You can get your search results in more than a criteria like Altruusers. You can also search pages using the same keyword by clicking the pages results at the top.

step 3

To see the gang results, click the gangs results.

step 4

You can start to follow any information and after following a gang or codex, your follow will change to green.

step 5

You can follow multiple information at once too.

How to search buddies, pages, codex and gangs in specific ?

step 1

Go to your ‘homepage’ page and click the ‘explorer’ menu in the menu bar that redirects you to the explorer page. You can search buddies, codex, pages and gangs normally by leaving all the filters in its default.

step 2

If you are looking for a male buddy who is currently online in Altruu, enable the male gender filter and the online status filter and leave other filters in its default.

step 3

To find a male buddy in a specific country who is currently online in Altruu, enter the name in the keyword field, select their country from the ‘country’ dropdown, choose their current status in the network, pick their gender and leave the profile picture filter as it is.

How to mark a post ?

step 1

Go to the ‘post’ that you want to ‘mark’ in your profile and click the ‘dropdown’ menu on the top right side of the post which will show a list of options. Now, click the ‘mark post’ option.

step 2

Your post is ‘marked’ now.

step 3

Close the ‘dropdown’ options and you will see the post ‘marked’ with a symbol in the top right side for identification.

How to add photos to my album ?

step 1

Go to the ‘album post’ that you want to ‘add photos’ and click the ‘dropdown’ menu on the top right side of the post which will show a list of options. Now, click the ‘add photos’ option.

step 2

You will be redirected to the ‘add photos’ page of the album.

step 3

Select ‘picture’ from your device to ‘add’ into the album.

step 4

Click ‘upload’ button, once you are done and pictures will start to upload.

step 5

After uploading your pictures successfully, you will be redirected to your ‘album post’.

How to save a post ?

step 1

Go to the ‘post’ that you need to ‘save’ and click the ‘dropdown’ menu on the top right side of the post which will show a list of options. Now, click the ‘save post’ option.

step 2

Your post will be saved and added to the ‘saved posts’ page automatically.

How to report a post ?

step 1

Go to the ‘post’ that you want to ‘report’ and click the ‘dropdown’ menu on the top right side of the post which will show a list of options. Now, click the ‘report post’ option.

step 2

Now, your report message is sent successfully.

How to use the post options ?

step 1

Go to a ‘post’ and click the ‘dropdown’ menu on the top right side of the post which will show a list of options that can do various operations. Let’s say, if you want to open the post in a new tab, click the ‘open post in new tab’ option.

step 2

To ‘hide’ your post, click the ‘hide post’ option and your post will be hidden immediately.

step 3

To check the score of the post, click ‘Altruu Score’ button and you can see the ‘score’ out of 10.

step 4

For the credit transfer, click the ‘transfer credits’ that will redirect you to the ‘transfer credits’ page and enter a ‘name’ and credit ‘amount’ and click the ‘transfer’ button.

How to add a buddy to my family members ?

step 1

Go to your ‘homepage’ and click the ‘dropdown’ menu on the right side of the header and then click ‘my profile’ option which will redirect to your ‘profile’ page. Click the ‘buddies’ menu below your profile name and click on the buddy name whom you want to add as a family member and you will be redirected to their profile.

step 2

Click the ‘three-dot’ menu below the profile name of your buddy and a ‘dropdown’ menu will open and select ‘add to family’ option. Now, a ‘pop-up’ will appear and select your relation with them in the ‘add as’ field and click ‘save’ button.

step 3

After successfully sending your family member request to your buddy, you will be notified with the confirmation message.

How to report an Altruuser ?

step 1

Go to the ‘profile’ of the Altruuser whom you want to report and click ‘three-dot’ menu below their profile name and a ‘dropdown’ menu will open and select ‘report this Altruuser’ option.

step 2

Now, a ‘pop-up’ will be appear and ask you to enter the ‘reason’ for reporting them.

step 3

Type your ‘reason’ for reporting the Altruuser and click the ‘send’ button. Your report will be successfully sent to the ‘Altruu admin’.

How to ban an Altruuser ?

step 1

Go to the ‘profile’ of the Altruuser whom you want to ban and click ‘three-dot’ menu below their profile name and a ‘dropdown’ menu will appear.

step 2

Click the ‘Ban Altruuser’ option from the ‘dropdown’ and the account will be added to the banned Altruuser list immediately.

How to create my own instance ?

step 1

Go to your ‘homepage’ and click the ‘create instance’ button below the header.

step 2

Now, you will be redirected to ‘create instance’ page.

step 3

You may enter the ‘topic’ and ‘about sentence’ for your instance and select the image from your device.

step 4

Click the ‘create’ button once you are done and your instance will be uploaded instantly.

step 5

You will be redirected to your ‘homepage’ and you can see your instance right below the header.

How to react in a post ?

step 1

Go to a ‘post’ and hover or click the ‘like’ button and it will open the ‘reaction box’.

step 2

You can give various reactions of your wish. Let’s say, you can give a ‘like’ reaction if you like it.

step 3

You can give a ‘meh’ reaction if you don’t like.

step 4

You can give a ‘love’ reaction if you really love.

step 5

You can give a ‘joy’ reaction if you feel happy or joy.

How to like a post in Altruu ?

step 1

Go to the ‘post’ that you want to ‘like’ and hover or click the ‘like’ button and it will open the ‘reaction box’.

step 2

Click the ‘like’ button to give a like to the post.

How to comment a post ?

step 1

Go to the ‘post’ that you need to comment and click the ‘comment’ button on the bottom of the post.

step 2

Now, ‘comment box’ will open below.

step 3

Type your ‘comment’ on the ‘comment box’ and press ‘enter’. You can give your comment in text, emoji and audio formats.

step 4

Now, your ‘comment’ will be updated in the post comment section.

How to delete my comment in a post ?